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Articles
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Can I return or exchange products I bought at a different Hmart store in the same region?
We only allow refunds and exchanges at the Hmart store where you purchased your product. In the future, we hope to improve this service so that it will be more convenient for you.
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Why are some Hmart products cheaper online?
Since the nature of selling online differs from selling in stores, prices may vary. We are constantly researching to provide the best products at the best prices.
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What should I do if the product I bought has expired?
In the rare case that you have purchased an expired product, please report it to the store’s Customer Service Center immediately so that we can promptly remove the product from the shelves. We give...
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Can I buy Hmart products online?
You can search for and buy products online at Hmart.com for fresh and fast delivery in the United States.
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What should I do if the item I want is out of stock?
If the item you want is out of stock, please visit the Customer Service Center and they will inform you when the next shipment will arrive. We try our best to replenish our stock as quickly as poss...
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How do I sign up to receive Hmart flyers in the mail?
Currently, we do not send out flyers in the mail. Check your local newspaper ads or visit our homepage and click on ‘Store Events’ to have access to the latest sales and event flyers, anytime you w...
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Can I have products purchased at Hmart stores delivered to my home?
We do not offer delivery service for general merchandise (fresh/processed foods /household supplies), but we may deliver large household appliances upon request. Shipping and delivery services will...
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Where can I check for Hmart’s weekly sales and events?
Go to our homepage and click on ‘Store Events’ located near the top of the page. Then click on your location to find sales and store events for your region. >> Go there now
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When is Hmart open?
All our Hmart stores are open seven days a week, all year long. Since the hours will slightly vary by store, please check our Store Directory for the hours of an Hmart near you. >> Go there now
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How do I find the address and phone number of a Hmart store near me?
Go to our homepage and click on "Our Stores" located near the top of the page. This leads you to our Store Directory, where you will find the hours, phone number, and more information for each Hmar...